A WARM WELCOME

At this time we would like to welcome the 100 new volunteers that signed 
up during the month of October, and hope you enjoy being a volunteer as 
many of those people who have been around for awhile.  We also had 68 
volunteers leave for various reasons and 58 the staff removed due to 
their e-mail bouncing or being non-responsive. The staff doesn't ask too 
much from the  volunteers, just keep us posted on any changes you may have 
by going to http://www.raogk.org/change.html instead of writing to us directly.
Also, as always, please be sure to acknowledge receipt of a request, whether 
you can fulfill what is requested or not.


WEBTV USERS

Several volunteers have written in who use webtv indicating that they are 
having problems viewing the main page. I have tried to rectify this situation 
and do not know if I have accomplished this or not. Could those of you using 
webtv, please write to me at raogk@raogk.org (PLEASE DO NOT hit the reply 
button for this message it winds up in a mailbox that I do not check very 
often) and let me know if you are presently having problems viewing the main 
page. Thank You.


KUDOS

The messages keep coming in that the volunteers of this site are terrific 
and provide further information than is requested. To check out what people 
are saying about the site and individual volunteers you can go to 
http://www.raogk.org/guestbook/ and bask in the limelight.


THAT TIME OF THE YEAR

The next newsletter will not be going out until after the Christmas holidays. 
I want to take this time to let you know to be aware that this season brings 
computers to new users, which seems to open up the world of genealogy to those 
new users as well. You may receive requests that are off the wall, people 
wanting their whole family researched and just general "newbie" questions 
without a request at all.  Please be patient with these folks and if you 
should receive a request that seems "out in left field," just send them to 
the FAQ pages for requesters (http://www.raogk.org/before.htm) so they may 
read the dos and don'ts of using our site.


RESEARCHING IN CALIFORNIA?

We received an advisory notice from one of our volunteers that as of 
January 1, 2003 no more transcripts of death certificates will be allowed. 
After that date if a person wishes a certificate they will have to order it 
for themselves. I don't want to over load our California volunteers, but if 
someone needs a death certificate transcription only, they best put in their 
request.


The staff wishes each and every one of you the best of holiday seasons. 
If you are travelling, be safe; if you are staying home have a happy one.


Until next month,

RAOGK Staff