You are automatically subscribed to this required list because you have volunteered on the Random Acts of Genealogical Kindness website. This is a 'read only' announce list for the purpose of allowing staff to contact the over 5,000 volunteers all at once. You cannot reply or post a message to the list. Announcements will not be made often, but will occur at least once a month to verify e-mail addresses. The staff wants to take this time to thank all of you 5175 volunteers that we have online. Your time and willingness to help fellow genealogists is so much appreciated. Without you volunteers, there wouldn't be a RAOGK. There have been a few changes to the site since going online. The first major one is that we now have our own domain: http://www.raogk.org. We are no longer hosted by RootsWeb. Therefore, problems or complaints should not be directed to the RootsWeb helpdesk. From now on, you need to visit the change form to process a change of status: http://www.raogk.org/change.html instead of contacting the raogk.admin address. You can still write to the staff member (section coordinator) responsible for the area for which you have volunteered if you have a question. There is an e-mail link at the bottom of each state/country page to the section coordinator, or you may go to: http://www.raogk.org/vol.htm Please remember that it takes about a week for any changes to be reflected online. Please remember to acknowledge every request you receive. We have received complaints that not all requests are acknowledged (this is our number one complaint). To simplify the response process, we suggest that you have two form letters prepared acknowledging receipt of the request; one specifying how long it will take to fulfill the request and the other stating that you are unable to fulfill the request and the reason you are unable to do so. For example, one common reason for not fulfilling the request would be that it goes beyond the scope of the services for which you volunteered. Thanks for volunteering. Bridgett RAOGK Admin http://www.raogk.org